FAQs
How often should reels be ground?
1
Plan to sharpen your reels after your yearly aeration cleanup, or sooner if the reel feels tight, gets damaged, or stops cutting paper smoothly.
Do you sharpen blades while I wait?
2
No. Our typical turnaround time for rotary blade sharpeninig is 2-3 days.
What’s your typical turnaround time for machine repair?
3
Our standard turnaround time is 5–10 days, depending on the type of repair and parts availability.
Do you offer commercial contracts?
4
Yes - we provide commercial service contracts tailored to the needs of businesses and property managers.
What payment methods do you accept?
5
We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Cash and checks are also accepted. All transactions are processed securely.
How is the pick‑up and delivery fee calculated?
6
The fee for pick‑up and delivery is based on the distance from our shop in Norfolk, MA. Your total cost is calculated using the mileage between your location and our shop.
Safety Disclaimer
We do not service any equipment with bypassed or disabled safety switches. All safety switches must be fully operable. Worn rotary blades must be replaced, and any additional safety issues will need to be corrected before repairs can be completed.